PRIVACY POLICY
www.995petrolhead.ch — 995 Heritage Sàrl
Last updated: 31 July 2026
1. Data controller
The controller responsible for processing personal data collected on www.995petrolhead.ch is:
995 Heritage Sàrl
Route de Lausanne 31, 1052 Le Mont-sur-Lausanne, Switzerland
UID: CHE-188.581.737
E-mail: info@995petrolhead.ch
2. Data collected
We collect only the data strictly necessary for the provision of our services. Depending on your use of the website, we process the following categories of data:
Identification and contact data
First name, last name, delivery and billing address, e-mail address, telephone number. This data is necessary for processing and delivering your orders.
Vehicle data
Chassis number (VIN), type approval number, make, model, engine and year of the vehicle. This data is collected to verify the compatibility of ordered parts with your vehicle.
Order data
Items ordered, amounts, references, order history, returns and exchanges.
Payment data
Chosen payment method, payment status, transaction reference. We never store your full banking details (card number, CVV). This information is processed directly by our certified payment service providers (Stripe, Klarna, TWINT).
Technical data
IP address, browser type, operating system, pages visited, date and time of access. This data is collected automatically when you visit the website for security and service improvement purposes.
3. Purposes of processing
Your personal data is used exclusively for the following purposes:
— Processing and tracking your orders, payments and deliveries.
— Verifying the compatibility of parts with your vehicle.
— Managing returns, warranties and after-sales service requests.
— Communications relating to your order (confirmation, dispatch, tracking).
— Compliance with our legal and accounting obligations (retention of invoices for 10 years, in accordance with Swiss accounting law).
— Website security and fraud prevention.
— Improving our services and user experience.
4. Legal basis for processing
In accordance with the Swiss Federal Act on Data Protection (revFADP), we process your data on the following bases:
— Performance of contract: processing orders, deliveries, payments, returns and after-sales service.
— Legal obligation: retention of invoices and accounting documents, tax obligations.
— Legitimate interest: website security, abuse prevention, improvement of our services.
— Consent: non-essential cookies (analytical, advertising). You may withdraw your consent at any time via our cookie manager.
5. Hosting and data transfers
Hosting
All personal data and the website www.995petrolhead.ch are hosted by Infomaniak Network SA, Rue Eugène-Marziano 25, 1227 Les Acacias (Geneva), Switzerland. Servers are located exclusively in Switzerland.
Payment service providers
For secure payment processing, we use certified service providers. Depending on the payment method chosen, your transaction data may be processed by Stripe (USA/Europe, PCI-DSS certified), Klarna (Sweden/Europe) or TWINT (Switzerland). These transfers are governed by appropriate contractual guarantees.
Logistics partners
Your delivery data (name, address, telephone) is transmitted to our shipping partners only to the extent necessary for the delivery of your order.
General principle
We never sell your personal data to third parties. No data is transmitted for advertising or commercial purposes to external organisations without your explicit consent.
6. Retention periods
We retain your personal data for as long as necessary for the purposes described, and in compliance with applicable legal obligations:
— Order data and invoices: 10 years, in accordance with Swiss accounting and tax obligations.
— Customer account data: for the lifetime of the account, or until a deletion request.
— Contact and after-sales data: for the duration of the processing of the request, then deletion.
— Technical data (logs): maximum 12 months.
— Non-essential cookies: according to the duration specific to each cookie, detailed in our Cookie Policy.
7. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, modification or disclosure:
— SSL/TLS encryption (HTTPS) for all communications on the website.
— Secure hosting in Switzerland with Infomaniak Network SA.
— Payment processing via PCI-DSS certified service providers.
— Data access restricted to personnel strictly necessary for processing your orders.
8. Your rights (revFADP)
In accordance with the Swiss Federal Act on Data Protection (revFADP), you have the following rights regarding your personal data:
— Right of access: obtain a copy of the personal data we hold about you.
— Right to rectification: have inaccurate or incomplete data corrected.
— Right to erasure: request the deletion of your data, subject to legal retention periods.
— Right to data portability: receive your data in a structured, machine-readable format.
— Right to object: object to certain processing based on our legitimate interest.
— Right to withdraw consent: withdraw your consent to non-essential cookies at any time, without retroactive effect.
To exercise your rights, contact us at:
E-mail: info@995petrolhead.ch
995 Heritage Sàrl, Route de Lausanne 31, 1052 Le Mont-sur-Lausanne
We may ask you for proof of identity in order to protect your data against unauthorised access.
In the event of a dispute, you also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch.
9. Cookies
Our website uses cookies. For information on the cookies we use, their purposes and how to manage your preferences, please consult our Cookie Policy available at www.995petrolhead.ch/cookie-policy.
10. Changes to this policy
We reserve the right to modify this privacy policy at any time, particularly in the event of legal or technical developments. The applicable version is the one published on this page with its update date. We encourage you to consult it regularly.
Contact
For any questions regarding the protection of your personal data:
995 Heritage Sàrl
Route de Lausanne 31, 1052 Le Mont-sur-Lausanne, Switzerland
E-mail: info@995petrolhead.ch
Last updated: 31 July 2026 — 995 Heritage Sàrl, UID CHE-188.581.737